For 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Grapevine Mercedes-Benz a truly special place!
We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.
EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!
Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2022)
Our Avondale Grapevine Mercedes-Benz Pre-Owned Sales Experience Manager's (SEM) build their book of business with an unlimited earning potential. They elevate the car purchase experience for our clients, by assisting from the beginning to the end of the purchase process.
Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, and Maserati.
Prospect for new and current clients.
Learn and utilizes all company provided software including the Client Relationship Management (CRM) system and Auto Alert.
Work in partnership with the F&I Team to resolve any outstanding contracts or incomplete deals.
Follow up with clients and prospective clients in a timely fashion.
Sell finance products, and have clients sign all the paperwork to complete the deal.
Be accountable for departmental performance standards, including but not limited to; “Customer Service Index”, “Gross Average”, “Finance & Lease” and vehicles sold.
Understand and adheres to the Avondale “One Touch” Sales Process.
Utilize all Avondale and manufacturer required tools, software and processes to meet and/or exceed set standards.
Know and understand the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction.
EDUCATION and/or EXPERIENCE
High School Diploma or GED (Required)
Minimum one year related experience and/or training; or equivalent combination of education and experience.
OTHER REQUIREMENTS
Operator's Driver’s License (must be insurable)
PHYSICAL DEMANDS
The employee must occasionally lift and/or move up to 25 pounds.
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