Must be able to drive and operate vehicle Examines vehicle, diagnoses and, if needed, discusses with the Shop Foreman, Team Leader, or ASM as to the nature and extent of damage or malfunction Plans work procedure in cooperation with the Shop Foreman/Team Leader Monitors repair time and updates ASM on status often for client vehicles left for service, and for waiting clients Maintains strict adherence to dealership policy on internal vehicle care and operation Completes story, or documentation for vehicle repairs Attends company and factory training Keeps current with factory...

Strategic Event Execution & Logistics - Execute experiential marketing initiatives including dealership events, vehicle launches, and community activations. - Source and manage client gifting for events and marketing initiatives, including vendor selection, ordering, and timely delivery in alignment with brand standards. - Implement event plans and goals developed in partnership with marketing leadership. - Coordinate logistics such as run-of-show documents, vendor communication, venue management, registration tracking, and onsite execution. - Ensure all experiential and event activities meet OEM requirements. - Identify and coordinate vendor...

Must be able to drive and operate vehicle Examines vehicle, diagnoses and, if needed discusses with the Shop Foreman, or ASM as to the nature and extent of damage or malfunction Communicates labor time estimates and additional service requests to the ASM for communication to client Plans work procedure in cooperation with the Shop Foreman Monitors repair time and updates ASM on status often for client vehicles left for service, and for waiting clients Maintains strict adherence to dealership policy on client vehicle care and operation Completes story, or documentation for client repairs Assists Technician Trainees Attends company and factory training Keeps current with factory technical bulletins Knows and...

- Greet clients as they enter the dealership and offers hospitality - Determine clients’ needs, and locate appropriate member to assist - Introduce client to appropriate member - Know and understand the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction - Know...

Receives log and reconciles packing list with materials received Reports discrepancies/damages and part number changes to supervisor Stocks parts in appropriate bins Fills picking tickets, repair orders, incoming invoices or requests for materials, tools, or other stock items and distributes items to parts counter Pulls orders accurately Marks materials with identifying information Weighs or counts items for distribution Inputs records into the computer system Drives vehicle to transport stored items from warehouse to shop or to pick up items from several locations for shipment Prepares parcels for mailing Maintains inventory records

Learn and implements the Avondale Process (One Touch) Learn and utilize Auto Alert to prospect for opportunities within SEM’s client base Learn and conduct deliveries (including off-site deliveries) Learn and perform product presentations Maintain a thorough knowledge of the...

THE IDEAL CANDIDATE WILL;   -As a Sales Experience Manager, you will oversee the client’s vehicle selection process and overall transaction while being truly empowered to communicate pricing and lending options. We call it, “One Touch.”  -Sell the world’s most exciting automobiles to our qualified and engaging clientele. 

Learn and implements the Avondale Process (One Touch) Learn and utilize Auto Alert to prospect for opportunities within SEM’s client base Learn and conduct deliveries (including off-site deliveries) Learn and perform product presentations Maintain a thorough knowledge of the...

Greets clients and escorts client to appropriate member Parks cars in designated areas Retrieves cars for clients Notifies Estimator if client is waiting Keeps drive free of vehicles and clean and clear of debris Maintains strict adherence to dealership policy on client vehicle care and operation Helps clients transfer luggage or packages between cars Assists techs in moving inoperable vehicles Alerts Manager to any damage to clients’ vehicles Drives clients to requested destination as needed

THE IDEAL CANDIDATE WILL;   -As a Sales Experience Manager, you will oversee the client’s vehicle selection process and overall transaction while being truly empowered to communicate pricing and lending options. We call it, “One Touch.”  -Sell the world’s most exciting automobiles to our qualified and engaging clientele. 

Must be able to drive and operate vehicle Examines vehicle, diagnoses and, if needed discusses with the Shop Foreman, or ASM as to the nature and extent of damage or malfunction Communicates labor time estimates and additional service requests to the ASM for communication to client Plans work procedure in cooperation with the Shop Foreman Monitors repair time and updates ASM on status often for client vehicles left for service, and for waiting clients Maintains strict adherence to dealership policy on client vehicle care and operation Completes story, or documentation for client repairs Assists Technician Trainees Attends company and factory training Keeps current with factory technical bulletins Knows and...

Must be able to drive and operate vehicle Examines vehicle, diagnoses and, if needed discusses with the Shop Foreman, or ASM as to the nature and extent of damage or malfunction Communicates labor time estimates and additional service requests to the ASM for communication to client Plans work procedure in cooperation with the Shop Foreman Monitors repair time and updates ASM on status often for client vehicles left for service, and for waiting clients Maintains strict adherence to dealership policy on client vehicle care and operation Completes story, or documentation for client repairs Assists Technician Trainees Attends company and factory training Keeps current with factory technical bulletins Knows and...

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Our Mercedes-Benz DRIVE Interns will have the opportunity of beginning their career in the Fixed-Ops department at Mercedes-Benz Grapevine. This position will rotate between our car wash department and our shop while interns attend classes at the nearby Mercedes-Benz Training Center.  Interns will have a vital role of helping to deliver an elevated experience to our clients.