Avondale

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ID 2022-2099
- Greet clients as they enter the dealership and offers hospitality - Determine clients’ needs, and locate appropriate member to assist - Introduce client to appropriate member - Know and understand the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction - Know and understand the Privacy and Information Security Policy, and adhere to the requirements - Follow other administrative duties that may be assigned
Job Locations
US-TX-Grapevine
Category
New Cars
ID 2022-2089
Verify and analyze the accuracy and completion of all sales transactions and ensure proper information is included on all lease and sales agreements, and does so with an emphasis on time Keep track of sales, product costs, expenses, liabilities, taxes and reconciles product sales to Accounting books Prepare/print the documents needed to complete a sales transaction Break down car deals and submits funding packets Work with the accounting department to correct all errors on deals Correspond with the Sales & Accounting team concerning items needed to fund or complete a deal Process paperwork for cancellation of all F&I products Expedite F&I transactions requiring special handling (e.g. FedEx) in order to finalize sales or leases, including the printing of necessary documents and forms Commission finalized car deals for Sales Experience Managers (SEM), bills the finalized deals and provides deal recap Monitor the contracts-in-transit (CIT) list daily and corresponds with F&I Director concerning items needed to fund a deal
Job Locations
US-TX-Grapevine
Category
Finance & Insurance
ID 2022-2088
Ascertains the needs of clients, collecting information necessary for service or repair diagnosis Provides clients with an accurate estimate of repair or maintenance costs, and/or a minimal diagnostic fee with explanation of associated costs Writes Repair Orders, detailing problems and pertinent information, and secure clients’ signature for authorization of repair or service Informs clients of repair diagnosis, sell repairs and services needed or required for proper operation Sells and manages extended warranties and complete required documentation Inspects quality of vehicles following repairs of service to verify that all authorized work is performed and performed properly in the effort to reduce rechecks Follows up progress of each repair order during the day and contact clients by phone or e-mail twice daily to notify them of any changes to the status or estimated time of completion of their repair, and document changes on repair order Notifies clients when repairs are completed and vehicle is ready for delivery Reviews and explains repairs and associated costs with client upon completion of service Documents verbal, in person, and written approvals on repair orders and add-on sales Maintains a readable status sheet (route sheet) of carryover vehicles and status of clients in for repairs Maintains a record of status of special order parts Maintains required Customer Satisfaction Index (CSI) rating in accordance with dealership standards Maintains required hours per repair order (HPR) in accordance with dealership standards
Job Locations
US-TX-Grapevine
Category
Service
ID 2022-2081
Ascertains the needs of clients, collecting information necessary for service or repair diagnosis Provides clients with an accurate estimate of repair or maintenance costs, and/or a minimal diagnostic fee with explanation of associated costs Writes Repair Orders, detailing problems and pertinent information, and secure clients’ signature for authorization of repair or service Informs clients of repair diagnosis, sell repairs and services needed or required for proper operation Sells and manages extended warranties and complete required documentation Inspects quality of vehicles following repairs of service to verify that all authorized work is performed and performed properly in the effort to reduce rechecks Follows up progress of each repair order during the day and contact clients by phone or e-mail twice daily to notify them of any changes to the status or estimated time of completion of their repair, and document changes on repair order Notifies clients when repairs are completed and vehicle is ready for delivery Reviews and explains repairs and associated costs with client upon completion of service Documents verbal, in person, and written approvals on repair orders and add-on sales Maintains a readable status sheet (route sheet) of carryover vehicles and status of clients in for repairs Maintains a record of status of special order parts Maintains required Customer Satisfaction Index (CSI) rating in accordance with dealership standards Maintains required hours per repair order (HPR) in accordance with dealership standards
Job Locations
US-TX-Grapevine
Category
Service
ID 2022-2080
Prospect for new and current clients. Learn and utilizes all company provided software including the Client Relationship Management (CRM) system and Auto Alert. Work in partnership with the F&I Team to resolve any outstanding contracts or incomplete deals. Follow up with clients and prospective clients in a timely fashion. Sell finance products, and have clients sign all the paperwork to complete the deal. Be accountable for departmental performance standards, including but not limited to; “Customer Service Index”, “Gross Average”, “Finance & Lease” and vehicles sold. Understand and adheres to the Avondale “One Touch” Sales Process. Utilize all Avondale and manufacturer required tools, software and processes to meet and/or exceed set standards. Know and understand the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction.
Job Locations
US-TX-Dallas
Category
New Cars
ID 2022-2078
Verify and analyze the accuracy and completion of all sales transactions and ensure proper information is included on all lease and sales agreements, and does so with an emphasis on time Keep track of sales, product costs, expenses, liabilities, taxes and reconciles product sales to Accounting books Prepare/print the documents needed to complete a sales transaction Break down car deals and submits funding packets Work with the accounting department to correct all errors on deals Correspond with the Sales & Accounting team concerning items needed to fund or complete a deal Process paperwork for cancellation of all F&I products Expedite F&I transactions requiring special handling (e.g. FedEx) in order to finalize sales or leases, including the printing of necessary documents and forms Commission finalized car deals for Sales Experience Managers (SEM), bills the finalized deals and provides deal recap Monitor the contracts-in-transit (CIT) list daily and corresponds with F&I Director concerning items needed to fund a deal
Job Locations
US-TX-Grapevine
Category
Finance & Insurance
ID 2022-2076
Prospect for new and current clients. Learn and utilizes all company provided software including the Client Relationship Management (CRM) system and Auto Alert. Work in partnership with the F&I Team to resolve any outstanding contracts or incomplete deals. Follow up with clients and prospective clients in a timely fashion. Sell finance products, and have clients sign all the paperwork to complete the deal. Be accountable for departmental performance standards, including but not limited to; “Customer Service Index”, “Gross Average”, “Finance & Lease” and vehicles sold. Understand and adheres to the Avondale “One Touch” Sales Process. Utilize all Avondale and manufacturer required tools, software and processes to meet and/or exceed set standards. Know and understand the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction.
Job Locations
US-TX-Grapevine
Category
Pre-owned Cars

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