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Our Avondale Dealership members ensure an extraordinary client experience while creating client advocates in our service department. They are integral to the success of the company and client satisfaction both internally and externally.
Greets clients and escorts client to appropriate member
Parks cars in designated areas
Retrieves cars for clients
Finds and installs license plates
Replaces vehicle bulbs
Notifies Estimator if client is waiting
Keeps service drive free of vehicles and clean and clear of debris
Maintains strict adherence to dealership policy on client vehicle care and operation
Helps clients transfer...
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Our Avondale Premier Collection Parts Specialist members ensure an elevated client experience while creating client advocates. They are integral to the success of the company and client satisfaction both internally and externally. They ensure purchase, sell, store, and issue parts while serving internal, wholesale and retail clients as well as the job responsibilites below.
Determines needs and specify part accurately
Creates and modifies purchase order and issue to appropriate vendor to order parts
Records warranty parts returned
Creates special ordered parts on dealership computer system and notifies ASM, Technician or client upon receipt
Reviews special...
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Our Avondale Dealerships Facilities Team Lead ensures an exceptional client and member experience by maintaining pristine facility conditions while supporting department directors and General Managers with facility related needs. They uphold the highest luxury standards in all assigned facility areas, supporting the premium brand image of our buildings and dealerships.
Interior Facility Maintenance
Clean and polish lighting fixtures, marble surfaces, exotic wood trim, and premium metal work throughout showroom and office areas as needed
Maintain customer...
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Our Avondale Mercedes-Benz Grapevine Sales Department Assistants (Sales Porter) provide support for the Sales Team to ensure an elevated client experience. The SDA will assist the Sales Team by directly/indirectly helping Sales Managers and Sales Experience Managers with activities that would help close deals quicker.
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Our Senior Systems Administrator designs, implement, and administer all dealership computer, network, telephony, and security systems in a Windows / Cisco / Cisco Webex environment, ensuring reliable, secure, and efficient technology operations across the organization.
Responsibilities:
- Serves as a senior-level technical resource for the design, implementation, and ongoing administration of all dealership computer, network, telephony, and security systems
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Our Avondale Premier Collection Sales Experience Associate (SEA), shadows and assist the Sales Experience Manager (SEM), while also learning the Avondale Sales Process (One Touch). The SEA assists SEM in the sales process by performing tasks essential to producing results, and ensuring an elevated client experience. The SEA will ‘graduate’ to the SEM position once the SEA’s eligibility has been determined.
Responsibilities:
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Our Avondale Mercedes-Benz Grapevine Roadside Technicians ensure an elevated client experiencewhile creating client advocates. The Roadside Technician ensures client loyalty and
satisfaction by providing clients with convenient and timely responses to requests for roadside assistance.
Responsibilities:
Performs light service on client vehicle as dispatched.
Adheres to guidelines as outlined by Manufacture Service Center regarding replacing and
repairing items covered by vehicle warranty.
Responds to all requests in timely and...
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Our Avondale Premier CollectionMaserati Sales Experience Manager's (SEM) build their book of business with an unlimited earning potential. They elevate the car purchase experience for our clients, by assisting from the beginning to the end of the purchase process.
THE IDEAL CANDIDATE WILL;
-As a...
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Our Avondale Premier CollectionMcLaren Sales Experience Manager's (SEM) build their book of business with an unlimited earning potential. They elevate the car purchase experience for our clients, by assisting from the beginning to the end of the purchase process.
THE IDEAL CANDIDATE WILL;
-As a...
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Our Avondale Premier CollectionRolls-Royce Sales Experience Manager's (SEM) build their book of business with an unlimited earning potential. They elevate the car purchase experience for our clients, by assisting from the beginning to the end of the purchase process.
THE IDEAL CANDIDATE WILL;
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Our Avondale Premier CollectionBentley Sales Experience Manager's (SEM) build their book of business with an unlimited earning potential. They elevate the car purchase experience for our clients, by assisting from the beginning to the end of the purchase process.
THE IDEAL CANDIDATE WILL;
-As a...
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Our Avondale Porsche Grapevine Sales Experience Manager's (SEM) build their book of business with an unlimited earning potential. They elevate the car purchase experience for our clients, by assisting from the beginning to the end of the purchase process.
THE IDEAL CANDIDATE WILL;
-As a Sales Experience Manager,...
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Avondale Mercedes-Benz's Grapevine technicians are the lifeline of our business, and we are honored to say that we provide them with unrivaled facilities to work in. Technicians will benefit from massive parts departments, vehicles that are parked and remain under Inclement Weather Tent Structures, and support from a variety of leaders in our departments. We gladly pay for the ongoing training and advancement of our technicians and reward them financially and with excellent benefits. They will also have the opportunity to work on some of the most intriguing brands and vehicles in the world while having the following responsibilities:
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Must be able to drive and operate vehicle
Examines vehicle, diagnoses and, if needed discusses with the Shop Foreman, or ASM as to the nature and extent of damage or malfunction
Communicates labor time estimates and additional service requests to the ASM for communication to client
Plans work procedure in cooperation with the Shop Foreman
Monitors repair time and updates ASM on status often for client vehicles left for service, and for waiting clients
Maintains strict adherence to dealership policy on client vehicle care and operation
Completes story, or documentation for client repairs
Assists Technician Trainees
Attends company and factory training
Keeps current with factory technical bulletins
Knows and...
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Our Avondale Premier Collection Valet members ensure an extraordinary client experience while creating client advocates in our service drive. They are integral to the success of the company and client satisfaction both internally and externally. The Valet will park and retrieve service clients' cars in a friendly and professional manner while also having the opportunity to work on some of the most intriguing brands and vehicles in the world while having the following responsibilities.
Responsibilities:
Greets clients and escorts client to appropriate member
Parks cars in designated areas
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Our Avondale Premier CollectionAston Martin Sales Experience Manager's (SEM) build their book of business with an unlimited earning potential. They elevate the car purchase experience for our clients, by assisting from the beginning to the end of the purchase process.
THE IDEAL CANDIDATE WILL;
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Avondale Porsche Grapevine technicians are the lifeline of our business, and we are honored to say that we provide them with unrivaled facilities to work in. Technicians will benefit from massive parts departments, vehicles that are parked and remain under Inclement Weather Tent Structures, and support from a variety of leaders in our departments. We gladly pay for the ongoing training and advancement of our technicians and reward them financially and with excellent benefits. They will also have the opportunity to work on some of the most intriguing brands and vehicles in...
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Greets clients and escorts client to appropriate member
Parks cars in designated areas
Retrieves cars for clients
Finds and installs license plates
Replaces vehicle bulbs
Notifies Estimator if client is waiting
Keeps service drive free of vehicles and clean and clear of debris
Maintains strict adherence to dealership policy on client vehicle care and operation
Helps clients transfer luggage or packages between cars
Assists techs in moving inoperable vehicles
Alerts Manager to any damage to clients’ vehicles
Drives clients to requested destination as needed
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Our Mercedes-Benz DRIVE Interns will have the opportunity of beginning their career in the Fixed-Ops department at Mercedes-Benz Grapevine. This position will rotate between our car wash department and our shop while interns attend classes at the nearby Mercedes-Benz Training Center. Interns will have a vital role of helping to deliver an elevated experience to our clients.
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Our Avondale Mercedes-Benz Grapevine Service Experience Associates (Service Trainee) assist with service department processes to ensure an elevated client experience. The SEA will be trained to complete necessary tasks involved throughout the service experience to ultimately improve overall communication and experience for our clients.
Service Drive Process
- Assist ASM with daily activities to ensure expedited client updates